What good is software escrow?
If the provider or manufacturer of a product goes out of business or is taken over by another company, the product might no longer be supported and have to be replaced quickly.
Usually, costs incurred for purchasing and deploying a replacement product as well as those of migration and training are not in the budget. A production outage, delivery delays and damage to the company reputation can result.
Therefore, escrow represents investment security and protection of business-critical processes on the one hand and, on the other hand, helps manufacturers position themselves favorably in the market and quite often make more sales.