customer loyalty
Clear contractual provisions protect the know-how of the supplier while at the same time providing investment security for the customer.
Investments involve risks. In view of numerous manufacturers declaring bankruptcy, the fear of sudden support discontinuation has increased and the demand for security has grown significantly. The long-term reliability of a product is now one of the most important purchasing criteria. Technology escrow contracts help both users and manufacturers by providing assurance so that customers can buy with confidence.
Every employee at HanseEscrow is a technology escrow expert whose main focus is on customer-oriented communication when designing contracts, receiving material for deposit and monitoring the depot.
Buyers and users of software, machines, ATMs, real estate etc. require security for their investments and continuity in product use, especially in business-critical segments.
Escrow technology, i.e., depositing data that is crucial for maintaining a product, provides exactly that. At the same time, escrow protects the manufacturer’s trade secrets and the probability of closing the deal increases.
The DIN EN ESO 9001 certification which HanseEscrow has been awarded since 2012 shows that HanseEscrow meets the highest requirements. Furthermore, as proof of the security of our information management system, HanseEscrow has been certified in accordance with ISO/IEC 27001 since 2017. Therefore, our customers can be sure that we evaluate our processes on a regular basis and that our technology escrow services are worthy of their trust.
The escrow package for software that is low-cost, quickly replaced or for short-term use. Also for the secure deposit of evidence.
The escrow package for protection against risks when investing in products and services that are knowledge based. Starting from a medium risk level, we recommend an appraisal of the escrow items.
The security package for minimizing risks when investing in products and services that include software and firmware
Optimum protection against high risks when investing in products and services that include software and firmware